A great snag list is organized by room, surface, and system, with clear photos, measurements where relevant, and unambiguous descriptions. Note priority and impact, and group similar issues to streamline fixes. Include examples like paint touch-ups, misaligned cabinet doors, and slow drains. Share digitally with date stamps, then request written acknowledgment and a plan with realistic timelines. Keep a calm tone; collaboration speeds resolution and preserves goodwill that matters during the warranty period.
Commissioning is the practical proof that systems work together as designed. Run heating and cooling modes, test ventilation speeds, and confirm hot water temperature stability. Open every window, check locks, and test smoke and carbon monoxide alarms. Fill and drain basins while inspecting below for tiny leaks. If appliances are new, confirm model numbers, serials, and registration requirements. Ask for demonstration of specialized controls, then practice using them yourself so confidence replaces guesswork once everyone leaves.
Many contracts include a defects liability period during which the contractor returns to correct issues that surface under normal use. Mark the start and end dates, and diarize a mid-period review. Bundle non-urgent items to minimize visits, but report anything safety-related immediately. Clarify which issues are normal settling versus genuine defects. Ask how scheduling works and whether certain trades visit in coordinated windows. Clear expectations reduce tension and help everyone focus on prompt, effective corrections.
Evidence wins claims. Photograph problems in context and close-up, include a ruler for scale, and note when the issue started and how it behaves across time or temperature. Provide invoice numbers, serials, and relevant manual pages supporting correct use. Send notices in writing through one channel, summarizing facts without emotional language. Request acknowledgment and target dates. If a fix is attempted, record before and after. Organized documentation shows respect for everyone’s time and accelerates constructive outcomes.
Some issues sit at the intersection of installation and product performance. Invite the contractor to lead coordination, copying the manufacturer if required. Share your documentation openly so each party sees the same facts. Ask for a simple action plan with responsibilities and dates. When parts must be ordered, request tracking and interim mitigation steps. Maintain a cooperative tone. Most professionals appreciate informed clients who communicate clearly, enabling solutions that last rather than quick patches that fail again.